If you’re a Tesla owner involved in an accident, navigating the collision repair process can feel overwhelming. Tesla vehicles are built with cutting-edge materials, proprietary technology, and strict safety standards—and that means repairs require more than just any body shop. Below are answers to some of the most frequently asked questions about Tesla collision repair to help you make informed decisions and protect your investment.
Why Do I Need a Tesla Certified Collision Center?
Tesla’s Certified Collision Centers are the only facilities authorized to perform structural repairs using Tesla-approved methods and parts. These shops:
- Have access to genuine Tesla parts
- Use Tesla’s proprietary repair procedures and diagnostics
- Employ technicians who are trained and certified by Tesla
This ensures your vehicle’s safety systems and warranty remain intact after a repair.
Can I Choose My Own Repair Shop?
Yes, in most cases you have the legal right to choose your repair shop—even if your insurance company suggests a different one. Choosing a Tesla-certified body shop ensures repairs meet Tesla’s high standards and maintain the structural integrity of your vehicle.
Will My Insurance Cover Repairs at a Tesla Certified Shop?
Yes. Insurance companies are generally required to cover repairs that return your vehicle to pre-accident condition. Because Tesla mandates the use of original parts and factory-approved methods to maintain the safety and integrity of its vehicles, insurers must often authorize repairs through certified shops—even if those repairs come at a higher cost. If needed, Jock White Collision will advocate directly with your insurance provider for OEM parts and certified labor—so you don’t have to.
What Types of Repairs Require a Certified Shop?
Tesla recommends using a certified shop for:
- Structural/frame repairs
- High-voltage battery area damage
- ADAS calibration (sensors, cameras, radar)
- Airbag or safety restraint repairs
- Any work involving Tesla’s aluminum or mixed-material body panels
How Long Do Tesla Repairs Typically Take?
Repair time can vary based on the extent of damage and parts availability. On average:
- Minor repairs: 3–7 days
- Moderate damage: 1–2 weeks
- Major structural repairs: 2–3 weeks or longer
Certified shops have faster access to Tesla parts, which helps reduce turnaround times.
What Should I Do Immediately After an Accident?
- Ensure everyone is safe and call 911 if needed.
- Document the scene with photos.
- Contact your insurance company to begin a claim.
- Request that your vehicle be taken to a Tesla Certified Collision Center.
Why Choose Jock White Collision?
Our Easley, SC location is proud to be a Tesla Certified Body Shop, serving Greenville, Spartanburg, Asheville, and beyond. Our factory-trained technicians and Tesla-approved equipment ensure your EV is restored to like-new condition.
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